References
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Epstein, R. M., Fiscella, K., Lesser, C. S., & Stange, K. C. (2010). Why the nation needs a policy push on patient-centered health care. Health Affairs, 29(8), pp. 1489-95. Retrieved from http://search.proquest.com/docview/744045533?accountid=10346
Finkelman, A. (2012). Leadership & management for nurses: Core competencies for quality care (2nd ed.). Upper Saddle River, NJ: Pearson.
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LaFerney, M. (2010). Dealing with drug diversion. Reflections on Nursing Leadership, 36(2)
National Division of Drug Diversion Investigators (2011). Frequently asked questions. Retrieved from http://www.naddi.org/aws/NADDI/pt/sp/resources_faqs
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